Technical Support
We're here to help you get the most out of Rivio
Get Support
Need assistance with Rivio? Our support team is ready to help you with any technical issues, questions about features, or guidance on using the app effectively.
Support Hours
Monday - Friday: 9:00 AM - 6:00 PM (EST)
Saturday: 10:00 AM - 4:00 PM (EST)
Sunday: Closed
Before Contacting Support
To help us assist you more efficiently, please have the following information ready:
- Your device model and iOS version
- Rivio app version
- Detailed description of the issue
- Steps to reproduce the problem (if applicable)
- Screenshots or screen recordings (if relevant)
App Information
Current Version: Latest available on App Store
Compatibility: iOS 14.0 or later
Size: Varies with device
Developer: Rivio Team
Response Time
We strive to respond to all support requests within 24 hours during business days. For urgent technical issues, please call our phone support line during business hours for immediate assistance.
System Requirements
Rivio requires iOS 14.0 or later and is optimized for iPhone and iPad. For the best experience, we recommend using the latest version of iOS and keeping the app updated to the most recent version.